Terms & Conditions

1. Introduction

Welcome to YugTech, operated by Yug Industries. By accessing or using the YugTech website, you agree to comply with these Terms & Conditions.

If you do not agree with these terms, please do not use our website or services.

2. Use of Our Website

You agree to use the YugTech website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website.

You must not attempt to gain unauthorized access to our systems, accounts, databases, or other website resources.

3. Products and Product Information

YugTech makes reasonable efforts to ensure that product names, descriptions, specifications, images, prices, and availability displayed on the website are accurate.

However, product information, pricing, specifications, and availability may change without prior notice.

Images shown on the website may differ slightly from the actual product due to photography, lighting, display settings, or product variations.

4. Product Prices

All prices displayed on the YugTech website are subject to change without prior notice.

YugTech reserves the right to correct pricing errors or inaccurate product information. If an order is affected by a significant pricing error, we may contact the customer before processing the order.

5. Orders

Placing an order through the website does not necessarily mean that the order has been accepted by YugTech.

We reserve the right to accept, reject, cancel, or limit an order where necessary, including situations involving product availability, pricing errors, suspected fraudulent activity, or other operational issues.

6. Payments

Customers are responsible for providing accurate information required to complete a purchase.

Orders may only be processed after the applicable payment or payment confirmation requirements have been satisfied.

Payment methods available on the website may vary depending on the product, order, location, and current YugTech policies.

7. Delivery

YugTech will make reasonable efforts to deliver products within the estimated delivery period communicated to the customer.

Delivery times may vary due to location, courier availability, weather, public holidays, unforeseen events, or other circumstances outside our reasonable control.

8. Returns and Refunds

Returns, replacements, and refunds are subject to YugTech's applicable return and refund policies for the specific product or service.

Certain products may have different return conditions depending on their condition, warranty status, category, or nature of the product.

Customers should inspect products upon receiving them and contact YugTech as soon as possible if there is an issue with the delivered product.

9. Second-Hand and Pre-Owned Devices

Second-hand and pre-owned devices sold by YugTech may show reasonable signs of previous use depending on their condition and grading.

Product descriptions and condition information should be reviewed carefully before purchasing a second-hand device.

Battery health, physical condition, accessories, and other specifications may vary between individual second-hand devices.

10. Repair Services

Repair services provided by YugTech are subject to the specific repair assessment, service requirements, parts availability, estimated cost, and applicable service terms.

The final repair cost may differ from an initial estimate if additional issues are discovered during inspection or repair. Customers will be informed where additional approval is reasonably required.

Customers are responsible for backing up important data before submitting a device for repair. YugTech is not responsible for loss of personal data that may occur during the repair process.

11. Account Information

Certain features of the website may require an account. You are responsible for providing accurate information and maintaining the security of your account.

You should notify YugTech if you believe that your account has been accessed or used without your authorization.

12. Intellectual Property

The YugTech website and its content, including logos, branding, text, graphics, images, designs, and other materials, are owned by or used by YugTech under appropriate rights.

You may not reproduce, copy, modify, distribute, or use our website content for commercial purposes without prior authorization.

13. Third-Party Services

YugTech may use third-party services such as payment providers, delivery partners, authentication services, or other service providers to operate parts of our website and business.

Your use of third-party services may also be subject to their respective terms and policies.

14. Website Availability

We aim to keep the YugTech website available and functioning properly, but we do not guarantee uninterrupted or error-free access at all times.

The website may occasionally be unavailable because of maintenance, technical problems, updates, or circumstances outside our control.

15. Limitation of Liability

To the extent permitted by applicable law, YugTech shall not be responsible for losses resulting from circumstances beyond our reasonable control, including website interruptions, delivery delays, third-party service failures, or events outside our control.

16. Changes to These Terms

YugTech may update these Terms & Conditions from time to time. Any changes will be published on this page with an updated "Last updated" date.

Your continued use of the website after changes are published means that you accept the updated terms.

17. Governing Law

These Terms & Conditions shall be interpreted and applied in accordance with the applicable laws and regulations of Nepal.

18. Contact Us

If you have questions regarding these Terms & Conditions, please contact YugTech.